TERMS AND CONDITIONS OF SALE AND USE

FROM THE WEBSITE WWW.LABONNEECHAPPEE.EU

 

La Bonne Echappée is a limited company with a registered capital of 1960 euros, with registered office at 20 rue des Frères Delga, RCS Albi 840 713 614, intracommunity VAT number FR10840713614, telephone number: +33 6 50 89 92 76

La Bonne Echappée is a bike shop cafe selling through its physical shop and its website www.labonneechappee.eu, cycling equipments and food products.

 

ARTICLE 1 - SCOPE

The present general conditions of sale (hereinafter the "GTC") apply, without restriction or reserve, to all products offered for sale on www.labonneechappee.eu.

Consequently, the fact for a natural or legal person (hereinafter the "Customer") to order on www.labonneechappee.eu implies full and complete acceptance of the GTC.

The Terms and Conditions will remain in effect until a new version is posted. That is why, before any order validation, the Customer must consult and validate the GTC.

La Bonne Echappée reserves the right to adapt or modify the GTC at any time. In case of modification, it will be applied to each order the current GTC at the registration of the order.

 

ARTICLE 2 - CUSTOMER ACCOUNT

The opening of a Customer account and the use of www.labonneechappee.eu are free (excluding possible costs of the connection, the price of which depends on the electronic communication operator), without obligation of purchase. Only the purchase of products gives rise to a payment from the Customer.

In addition to the acceptance of the GTC, the purchase on www.labonneechappee.eu is subject to the opening of a Customer account. The Customer must provide the data for its identification. When opening this account and on the occasion of each order, the Customer undertakes to provide only accurate, complete information, which corresponds to his identity. The Customer must keep this information up-to-date and will be solely responsible for any error in the order or delivery due to incorrect information.

To buy on www.labonneechappee.eu, the Customer must use the username and password created when opening his account. The Customer undertakes to keep them secret and not to disclose them to any third party. The Customer will be solely responsible for access to his account with his username and password, unless evidence of fraudulent use that would not be attributable to him.

In the event of loss, misappropriation or fraudulent use of his username and / or password, the Customer agrees to immediately notify La Bonne Echappée customer service via the following contact form: https://labonneechappee.eu/en/contact-us

ARTICLE 3 - INTELLECTUAL PROPERTY

www.labonneechappee.eu, its content and all elements that constitute it, are creations for which La Bonne Echappée, if applicable, its partners as well as the Third Vendors, are holders of the full intellectual property rights and / or rights of exploitation, in particular under copyright, database law, trademark law, and design law.

ARTICLE 4 - PRICES

La Bonne Echappée product rates and delivery rates indicated on www.labonneechappee.eu are in EUROS, VAT included.

ARTICLE 5 - ORDERS

Any order validated by the Customer constitutes an irrevocable acceptance of the sales contract which can only be challenged within the limits provided for in the Terms and Conditions of Sale of La Bonne Echappee.

La Bonne Echappée will acknowledge receipt of the order to the Customer by sending an order confirmation email.

The Customer will be able to consult the information relating to the order in the "my orders" section of the customer area.

La Bonne Echappée reserves the right to cancel any order from a Customer with whom there is a dispute.

The information provided by the Customer when placing the order is binding on the latter: in the event of an error in this information, and in particular the email address and contact details of the recipient, La Bonne Echappée can not be held responsible for the impossibility of delivering the product. Any delivery made to the address indicated by the Customer will be considered perfect.

ARTICLE 6 - PAYMENTS

Payment is made via our payment partner once the order validated with the customer. For all products, payment can be made:

  • by credit card (VISA, Mastercard, American Express) via our payment partner.

The order validated by the Customer will only be considered effective when the payment reaches La Bonne Echappée.

Bank details (credit card number and expiry date) are never collected by La Bonne Echappee. When orders are made on www.labonneechappee.eu, a payment link from our payment partner is sent via email or text message only when a collection or a delivery is agreed with the customer.

ARTICLE 7 - COLLECTION AND DELIVERY

After confirmation of the order, the ordered products will be delivered by La Bonne Echappée or collected at La Bonne Echappée, 20 rue des Delga, 81600 Gaillac.

Collections are on Wednesdays from 10 am to 5pm, Fridays and Saturdays from 12pm to 6pm.

Deliveries are on Wednesdays (9am to 9pm) and Fridays / Saturdays (12pm to 6pm).

Orders need to be placed before midnight Mondays for Wednesdays deliveries/collections and before midnight Wednesday for Fridays and Saturdays deliveries/collections.

ARTICLE 9 - RIGHT TO WITHDRAW

If, after submitting an order, a customer is unable to collect or receive delivery of the order, their payment will be forfeited.

ARTICLE 10 - AFTER SALE - GUARANTEE

Refurbished bikes purchased on www.labonneechappee.eu guaranteed one year for the parts and frames.

ARTICLE 11 - CONFIDENTIALITY - PROTECTION OF PERSONAL DATA

These Terms are subject to the provisions of European regulation 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data, as well as to those of the law n ° 78-17 of January 6th, 1978 relating to data processing, the files and the liberties and any other applicable regulation in the matter which would come to supplement or replace them later.

The personal information and personal data concerning the Customer are necessary for the management of his orders and the commercial relations between La Bonne Echappée and this one. These data are for example: Name, Address, Phone Number, Email Address, IP Address. In the absence of such information, La Bonne Echappée will not be able to provide its service. 

The Customer can unsubscribe from La Bonne Echappée newsletters at any time either by clicking on the link in all e-mails.

 

The Customer has a right of access, modification, opposition, portability, limitation and deletion of information concerning him, as well as to define directives concerning the fate of his personal data in case of death, which he will send by simple mail to La Bonne Echappée, and justifying his identity:

La Bonne Echappée

20 rue des Frères Delga

81600 GAILLAC

France

Or by email at the following address: info@labonneechappee.com

Finally, the Customer has the right to lodge a complaint with a supervisory authority.

ARTICLE 13 - DISPUTES 

All purchase transactions made via labonneechappee.eu are subject to French law. In case of dispute, the Tribunal de Commerce d’Albi is competent.